If you create a direct (1:M) relation between HelpDesk and SalesOrder, this mapping created by Luke will fill in some fields on the SalesOrder
<map> <originmodule> <originid>13</originid> <originname>HelpDesk</originname> </originmodule> <targetmodule> <targetid>22</targetid> <targetname>SalesOrder</targetname> </targetmodule> <fields> <field> <fieldname>subject</fieldname> <fieldID>370</fieldID> <Orgfields> <Orgfield> <OrgfieldName>From ticket:</OrgfieldName> <OrgfieldID>CONST</OrgfieldID> </Orgfield> <Orgfield> <OrgfieldName>ticket_title</OrgfieldName> <OrgfieldID>159</OrgfieldID> </Orgfield> <Orgfield> <OrgfieldName>ticket_no</OrgfieldName> <OrgfieldID>146</OrgfieldID> </Orgfield> <delimiter> </delimiter> </Orgfields> </field> <field> <fieldname>account_id</fieldname> <fieldID>389</fieldID> <Orgfields> <Orgfield> <OrgfieldName>parent_id</OrgfieldName> <OrgfieldID>148</OrgfieldID> </Orgfield> </Orgfields> </field> <field> <fieldname>cf_939</fieldname> <Orgfields> <Orgfield> <OrgfieldName>description</OrgfieldName> <OrgfieldID>FIELD</OrgfieldID> </Orgfield> </Orgfields> </field> <field> <fieldname>ship_street</fieldname> <Orgfields> <Orgfield> <OrgfieldName>$(parent_id : (Accounts) ship_street)</OrgfieldName> <OrgfieldID>FIELD</OrgfieldID> </Orgfield> </Orgfields> </field> <field> <fieldname>bill_street</fieldname> <Orgfields> <Orgfield> <OrgfieldName>$(parent_id : (Accounts) bill_street)</OrgfieldName> <OrgfieldID>FIELD</OrgfieldID> </Orgfield> </Orgfields> </field> <field> <fieldname>bill_city</fieldname> <Orgfields> <Orgfield> <OrgfieldName>$(parent_id : (Accounts) bill_city)</OrgfieldName> <OrgfieldID>FIELD</OrgfieldID> </Orgfield> </Orgfields> </field> <field> <fieldname>ship_city</fieldname> <Orgfields> <Orgfield> <OrgfieldName>$(parent_id : (Accounts) ship_city)</OrgfieldName> <OrgfieldID>FIELD</OrgfieldID> </Orgfield> </Orgfields> </field> <field> <fieldname>bill_code</fieldname> <Orgfields> <Orgfield> <OrgfieldName>$(parent_id : (Accounts) bill_code)</OrgfieldName> <OrgfieldID>FIELD</OrgfieldID> </Orgfield> </Orgfields> </field> <field> <fieldname>ship_code</fieldname> <Orgfields> <Orgfield> <OrgfieldName>$(parent_id : (Accounts) ship_code)</OrgfieldName> <OrgfieldID>FIELD</OrgfieldID> </Orgfield> </Orgfields> </field> <field> <fieldname>ship_country</fieldname> <Orgfields> <Orgfield> <OrgfieldName>$(parent_id : (Accounts) ship_country)</OrgfieldName> <OrgfieldID>FIELD</OrgfieldID> </Orgfield> </Orgfields> </field> <field> <fieldname>bill_country</fieldname> <Orgfields> <Orgfield> <OrgfieldName>$(parent_id : (Accounts) bill_country)</OrgfieldName> <OrgfieldID>FIELD</OrgfieldID> </Orgfield> </Orgfields> </field> </fields> </map>