Activate PBX for the user you want to test with. In this example I set extension 14 for admin user (userid=1):

UPDATE `vtiger_asteriskextensions` SET `asterisk_extension`='14', `use_asterisk` = '1'
 WHERE `vtiger_asteriskextensions`.`userid` = 1;

Since we are making the change directly in the database, the user file is not updated, so go to the users' preferences and click on the “Recalculate” action.

Once you do that, reload the coreBOS page and open the inspector network tab. You will see that asterisk.js has been loaded and that the polling has started.

Now we insert a call directly in the DB:

INSERT INTO `vtiger_asteriskincomingcalls`
 (`from_number`, `from_name`, `to_number`, `callertype`, `flag`, `timer`, `refuid`)
 VALUES
 ('03-3608-5660', 'joeb', '14', 'SIP', '0', UNIX_TIMESTAMP(), 'any_unique_id');

the important number here is the “14” which must match the extension we set in the update above.

Now you should see the asterisk popup notification in the application.

Vtiger + popup + llamada entrante + cola